Preschool / day care hunting in Sarjapura, Bangalore
November 19, 2008
Zeroing in on the right daycare/ preschool for my child turned out to be a tougher proposition than expected. There were at least five that looked as “international” as the new buzz word would allow! On closer scrutiny, the only commonality seemed to be the scent of money via the “international preschool” route.
Get past the hoardings, the hype, the badly acquired accents and the constant badgering marketers, and you find a school structure put together in no time, staff piled on without checking credentials, helpers who are barely trained and hapless children slipping into a state of psychological orphancy. Unwanted at home by working parents and treated as a tiresome package of needs at daycare, many toddlers seem to be getting alienated from the feeling of security that a “family” offers.
The reasons working parents like me turn to daycare could be many, from absence of elders at home or simply to provide a lively activity group for a toddler to spend time at.
I have personally done a sting operation at several daycare/ preschools to check how the staff handles kids. This was two years ago, so the situation may have changed. Shemrock, Kara, Little Elly, Eurokids and India International were the closest. This is what I found at all the centres.
a) Trained staff/ helpers/ ayahs as we call them were in short supply. As a result most daycares recruited people ill-suited to handling children appropriately. When I say appropriately, I mean with consciousness of hygiene, basic child psychology, love and the wisdom of a mother. I have witnessed helpers using unsuitable language, threatening sobbing children to “finish meals or mummy won’t come to pick you up”, even pinching some children under the table. I have also seen helpers holding children’s hands and doing activities like colouring themselves while the child is busy with other things.
b) Spaces are too small and cramped for large numbers of children.
c) Curriculum/ activities are either not planned in advance or not adhered to. Nobody seems accountable for this, including the teacher.
d) Communication is weak between daycare and parents. Sadly, very often, parents are working and unable to find time to check on the progress and well-being of their children at daycare. They therefore find communication a waste of time and feel confident the child will get by somehow.
e) The owner of the daycare is very infrequent with supervision of the centre.
This last, would really help.
My child went to Kara, purely because it was part of an international body, claimed to follow the same standards and I loved the helpers from the start. The problems seemed tiny at first, but were indicative of a pattern – a pattern of apathy for the same sensitivity to standards that Kara seemed to advertise in the first place.
The helpers, I must admit, were the best I have seen in any other daycare. My child still remembers them fondly, god bless them!
Coming back to the problems – Kara overshot the batch size and things seemed set to continue that way till a few of us got together and asked for more staff. We even asked for one teacher to be changed for her rude conduct, nasty comments to children’s innocent questions and her habit of ridiculing the shy, quiet ones.
Kara’s snack time was an unhygienic affair with children being offered scoops of the snack in the palms of their hands from one bowl. Curriculum was never handed out to the parents, and the owner – a British lady Katherine – never replied to emails, although on paper, we were always encouraged to write. Weekly activities were supposed to be put up in a timetable for all parents to see, but was NEVER done for the entire year. Helpers were doing children’s activities, which showed too, with the poor English sentences describing the work. For most part of the year, children slept on rubber mats without covers, in spite of repeated requests. Thankfully, I picked up my child before nap time. In spite of charging for evening – the normal day ends at 3.30 pm – Kara did not conduct any activities in the evening for toddlers; after the teachers left, the children were left pretty much to themselves, sitting around, waiting for parents to come pick them up. The school administrator is an angel by the name Meenuji. But there is only so much she can do, without help from the lady running the school.
I wonder sometimes if the poor standards maintained, in spite of the ‘international’ label in most daycares has something to do with the Indian psyche.
Everything in India is chalta hai. We are so bad at implementing quality standards ourselves, we don’t ask for it outside our homes either. People get away with anything – from holding huge rallies, driving recklessly, disregarding traffic rules, littering streets, charging bribes, paying bribes, to stuffing 25 children in a room fit to hold 12.
Maybe we need more Montessori schools. But then again, how many of us know that genuine Montessori accredited preschools in Bangalore are, but a few?
What are our choices? Are we guilty of promoting an acceptance of Indianised international standards only because we are “busy”, double-income, working families? Can we call ourselves a family at all?
Over time, I have learnt that the best meter to gauge a child’s comfort level at school is his eagerness to go at all. Today, my child is no longer at Kara (thank God) and looks forward to go to preschool. The simplest question to ask is, “Honey, do you want to go to school?” When your child answers, think about it.
December 5, 2008 at 12:28 pm
Hi There,
thanks for a very useful post. We are in the process of finding a preschool for my 5yr old for next yr. So far we’ve only filled in forms for Neev. We were looking at Kara but ur post is an eye opener. Thanks
Do u have any other suggestions?
December 6, 2008 at 3:31 pm
Hi Lalit, Any preschool (or school for that matter) is only as good as its teachers, so maybe you should try meeting the teachers before you enroll. My child is now in Indus International and I’m happy (so far:)). Neev, Little Feat, and Headstart are the genuinely accredited Montessori schools with good reports from others as well. Gear has preschool too and is based on the Montessori method; only, they don’t encourage communication between school and the parents and it seems a one-man show. That is a disappointment. My friend was happy with Kidzee but I haven’t checked it our myself. If you look at the curriculum, you can know how much effort went into preparing it. Hope this helps!
December 23, 2008 at 1:52 pm
Dear Friend,
There has been much change at Kara over the past 2 years and it would be of great assistance to us if you could conduct or arrange for another ’sting’ operation, to evaluate our current level of performance.
It is only through constructive feedback and community participation from discerning parents like you that Kara can continue to improve; your views are important to us.
I will pass your good words onto Meenu. She is indeed an Angel!
Warm regards.
Katherine Rustumji
CEO
Kara Learning Private Limited
Mobile: +91 9880 414141
Email: katheirne@kara.in
Web: http://www.kara.in
The happiest kids are at Kara!
December 24, 2008 at 12:31 pm
Thanks for your comment Katherine. It’s nice to see a response from you through this forum. Unfortunately, your reply comes two years too late — after me and two others withdrew our children from your daycare.
However, some of my friends’ children are at Kara still.
a) Snack time is still an unhygienice affair.
b) Thin, small rubber mats have been replaced with bigger, covered bedding, so that’s great.
c) Rooms are still over crowded; most activities are a noisy affair since all teachers are not able to get the children interested and attentive.
d) Weekly activities list and curriculim across board are still not being made available to parents. Maybe a more visible notice board and monthly email even, would help.
e) Helpers are STILL half-doing activities themselves when the children are not willing to finish.
f) Dusting of bedcovers, etc, is done with children present in the room (likely asleep), aggravating allergies in some children; the staff denies this, but some parents who come in early, especially on Fridays to pick up sleeping children have noted this happening.
Food, is excellent. That is a consensus with most people I’ve asked. This has been attributed to a very proactive Meenuji.
The helpers are the among the warmest, most polite, well-trained ones in the city.
Hope this feedback helps; it comes from enquiries as recent as 3 months ago.
January 12, 2009 at 9:04 pm
Dear Kaytripping,
Thank you for the up-to-date feedback! I will pass it on and ensure relevant action is taken immediately.
As for classrooms being over-crowded, Kara follows the highest standards with a strict allocation of 50 sq ft per child. Contrast this to the national norm which is only 6 sq ft per child.
With regard to details pertaining to activities and curriculum, every parent now receives a weekly KiNDERplanner that outlines BOTH, as well as giving feedback from each child’s teacher on progress made during the week. If parents fail to read this, then I’m at my wits end! Do you have any suggestions? We have tried emailing; parents complained they did not have time to read. We have tried a notice board; parents complained that they did not see as they do not always pick up the child . . . ??
Meenuji will be thrilled regarding the feedback regarding KiNDERkhana. She and her team put in a tremendous amount of effort to ensure the children each fresh and nutritious food everyday.
Regards.
Katherine
January 18, 2009 at 6:38 pm
Check out Vivaa International. It has a great montessori and high quality daycare. They also have great holiday camps and tie up with major corporates and pretigious schools. They staff are excellent, friendly and always cheerful.All i can say is – see it for yourself!!!
You could contact either Nanditta or Sapna on 9342410602/41217475.
January 19, 2009 at 10:09 am
Hi Achutan,
I have had good reports about Vivaa, but it’s only from one friend so far. My friend (a teacher herself) is happy, especially because of the Montessori approach, and excellent curriculum and staff. The children seem to be learning and not just “doing routine stuff”. It’s on my list to check out… soon!